Hands down the most unprofessional and rude environment between the inattentive staff and lousy dealers.
I’ve visited Blackhawk several times and this visit I gambled at lodge casino and had a very unpleasant experience. In reality, they are the ones with a faulty system- I will not go back- there are other very nice casino's such as the Ameristar that are only too happy to have you. they were so awful that we paid the amount just to get out of there. When trying to leave Blackhawk, we were pulled over and told to go back to the Lodge where we were treated like Americas Most Wanted. To make a long story short- we were 'escorted' like criminals back to the lodge and followed out the door. The next thing we know, we were approached by someone identifying himself as a Lodge employee stating that there had been a double payment. Eventually we headed up to the Gilpin where we played for a bit. She then returned and we continued playing next to each other - cashing out tickets as we won. It malfunctioned and the slot attendant was right there- she was unable to fix it and took my friend to the cashier while I kept an eye on the machine. My friend was sitting next to me and tried to cash out of her slot machine. I used to frequent the Lodge Casino- but will avoid it at all costs after the experience we had yesterday.
